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Standard withdrawal form — Molo Plus

Use this form only if you wish to withdraw from a web purchase. You can instead use Settings → Molo Plus → Withdraw from purchase. A clear email to the address below is also sufficient.

To: Hardmax AS, Brinken 19A, 0654 Oslo, Norway. support@hellomolo.com

I wish to withdraw from the following Molo Plus service contract:

  • Service / subscription: Molo Plus ____________________
  • Date ordered: ____________________
  • Name of consumer(s): ____________________
  • Address of consumer(s): ____________________
  • Account email or order reference (optional, helps us locate the purchase): ____________________
  • Date of this notice: ____________________
  • Signature of consumer(s), if submitting on paper: ____________________

Send the completed notice by email or post to the recipient above. Keep a copy. The purchase day is not counted in the 14-day deadline; a deadline on a weekend or Norwegian public holiday moves to the next working day. The in-app flow shows the deadline for your purchase. If you asked us to start immediately, we deduct the proportion of the paid period already supplied and refund the remainder within 14 days of your notice. Without that request, we do not deduct for use.

For purchases from Apple or Google, contact the store. This form follows the fields in the official standard form Q-0319B.

Download the form